Shop safely with Trusted Shops – Your protection when shopping online

Online shopping can be safe and reliable – especially when consumers look out for Trusted Shops. Since 1999, Trusted Shops has stood for certified security in e-commerce and helps customers identify reputable and trustworthy online shops at first glance. When shopping online, you should pay particular attention to the following three features:

1. Trusted Shops Trustmark – Your sign of certified quality

The Trusted Shops Trustmark indicates that an online shop meets strict security and quality standards. These requirements were developed in cooperation with consumer protection agencies and include over 100 evaluation criteria, such as:
✔ Transparent purchasing processes
✔ Secure data protection
✔ Customer-friendly service & support
Only online shops that meet these standards are allowed to display the Trusted Shops Trustmark.

2. Trusted Shops Buyer Protection – Security with every purchase

Should problems arise unexpectedly, Trusted Shops Buyer Protection ensures security. It covers:
✔ Non-delivery of goods
✔ Refund not received for returns
✔ Credit card misuse
In case of problems, customers can contact the multilingual Trusted Shops Service Center directly via the online system, email, or telephone.

3. Verified customer reviews – Benefit from the experiences of other buyers

The experiences of other buyers help make informed purchasing decisions.
✔ With Trusted Shops reviews, customers can share their experiences with the shop.
✔ Other consumers receive a transparent assessment of an online shop’s quality and reliability.

With Trusted Shops, you benefit from greater security, transparency, and trust when shopping online. Look out for the Trusted Shops Trustmark and enjoy a safe shopping experience!